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Fuel Meals

At this time, we do not offer refunds on orders. However, we understand that circumstances may vary, and we strive to provide alternatives to ensure customer satisfaction.Instead of a refund, we will apply a credit towards your next order. If your order arrived damaged, please follow the steps&#xA0;<a href="https://fuelmeals.gorgias.help/en-US/what-if-my-order-arrives-damaged-349520" rel="noopener noreferrer" target="_blank">here</a>.<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note:<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Subscription orders can be updated anytime before Friday at 11:59 pm EST. After this time, your order is processed and we are unable to make any edits or cancel your order.&#xA0;<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For help managing your subscription, check out our FAQs <a href="https://fuelmeals.gorgias.help/en-US/articles/manage-my-subscription-99169" rel="noopener noreferrer" target="_blank">here</a>.<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please make sure your shipping and contact details are correct during checkout. Orders shipped without correct shipping addresses, contact information (phone, email), or business information are not eligible for credit.<span id="isPasted" style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Need more help? Contact our support team&#xA0;<a href="https://fuelmeals.gorgias.help/en-US/contact" style="box-sizing: inherit; background-color: rgb(255, 255, 255); color: rgb(255, 11, 11); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s; font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;">here</a><span style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;&#x1F4AA;

At this time, we do not offer refunds on orders. However, we understand that circumstances may vary, and we strive to provide alternatives to ensure customer satisfaction. Instead of a refund, we will apply a credit towards your next order. If your o

What is your refund policy?

Returns & Refunds

Our Story

What sets Fuel Meals apart?

Where is Fuel Meals based?

How does Fuel's subscription work?

When will I get my first order?

Do meals arrive fresh or frozen?

Getting Started

Do you offer plans for people with special dietary requirements?

Where can I find the nutrition facts?

Do meals contain any preservatives?

How should I heat my meals?

Can I freeze my meals?

How long will meals be fresh after delivery?

Do you offer Keto meals?

Do you offer vegetarian or vegan meals?

Are meals individually sealed?

Can I customize my meal order with Fuel Meals, like having less sauce or sauces on the side?

Do I need to heat the brownies or muffins?

Menu & Meals

When is the deadline to make updates to my upcoming subscription?

What if my order arrives damaged?

What forms of payment do you accept?

How do I apply a discount code?

Can I edit or cancel my order?

Is there a minimum meal quantity for orders?

Is there a minimum order duration?

Can I place a single order or do I need a subscription?

What if I receive a different number of meals than I ordered from Fuel Meals?

Can I edit my order's shipping address?

Can I change or edit my first order?

Orders & Payments

When will I receive my meals?

Where do you ship?

How much does shipping cost?

Can you ship meals to my hotel?

How can I find my tracking number?

Can I make special delivery requests?

How do you keep your food fresh during delivery?

Is your packaging recyclable?

What happens if a FedEx holiday falls on a Monday?

Shipping & Delivery

How do I skip my next subscription order?

How do I cancel my subscription?

How do I change the delivery frequency of my subscription?

How do I edit the meals in my subscription?

What do I do if my account login code isn't working?

How do I reset my password?

How do I change my shipping address?

Manage My Subscription

What is your return policy?

How do I redeem my reward points?

Do my reward points expire?

My reward points aren't showing up, what do I do?

Do you have a referral program?

Loyalty & Rewards

What is your refund policy?Updated 5 months ago