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Fuel Meals

Everything you need to know about Fuel Meals.

Our Story

What sets Fuel Meals apart?

Where is Fuel Meals based?

How does Fuel's subscription work?

When will I get my first order?

Do meals arrive fresh or frozen?

Getting Started

Do you offer plans for people with special dietary requirements?

Where can I find the nutrition facts?

Do meals contain any preservatives?

How should I heat my meals?

Can I freeze my meals?

How long will meals be fresh after delivery?

Do you offer Keto meals?

Do you offer vegetarian or vegan meals?

Are meals individually sealed?

Can I customize my meal order with Fuel Meals, like having less sauce or sauces on the side?

Do I need to heat the brownies or muffins?

Menu & Meals

When is the deadline to make updates to my upcoming subscription?

What if my order arrives damaged?

What forms of payment do you accept?

How do I apply a discount code?

Can I edit or cancel my order?

Is there a minimum meal quantity for orders?

Is there a minimum order duration?

Can I place a single order or do I need a subscription?

What if I receive a different number of meals than I ordered from Fuel Meals?

Can I edit my order's shipping address?

Can I change or edit my first order?

Orders & Payments

When will I receive my meals?

Where do you ship?

How much does shipping cost?

Can you ship meals to my hotel?

How can I find my tracking number?

Can I make special delivery requests?

How do you keep your food fresh during delivery?

Is your packaging recyclable?

What happens if a FedEx holiday falls on a Monday?

Shipping & Delivery

How do I skip my next subscription order?

How do I cancel my subscription?

How do I change the delivery frequency of my subscription?

How do I edit the meals in my subscription?

What do I do if my account login code isn't working?

How do I reset my password?

How do I change my shipping address?

Manage My Subscription

What is your return policy?

What is your refund policy?

Returns & Refunds

How do I redeem my reward points?

Do my reward points expire?

My reward points aren't showing up, what do I do?

Do you have a referral program?

Loyalty & Rewards

Everything you need to know about our meal options, ingredients and nutrition.

Everything you need to know about our shipping process.

Everything you need to know about our subscription program.

Everything you need to know about our return & refund policy.

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