Our support team is here for you Monday to Friday from 9 AM - 5 PM EST. We'll get back to you in the next 1-2 business days.

Privacy

Terms

Back to Shop

Shop Fuel Meals

Account Login

Fuel Meals

We are not able to guarantee that the shipping carrier will be able to follow very specific requests when it comes to delivering your packages. When the package leaves our facility, the package is out of our direct control and even the carrier has to rely on their delivery drivers when it comes to how packages are delivered.&#xA0;If you are concerned about your package being accurately delivered, there are a few possible options:<ol><li style="font-size: 16px;">You could leave a note for the carrier at the delivery location with any specific instructions that you&#x2019;d like to convey.&#xA0;</li><li style="font-size: 16px;">FedEx offers a free service called FedEx Delivery Manager, when signing up for this program you may be able to schedule a delivery window or leave notes for your delivery driver.</li></ol>If there are other special instructions you&apos;d like to convey, you can let us know and we&apos;ll do our best to help!Need more help? Contact our support team <a href="https://fuelmeals.gorgias.help/en-US/contact" id="isPasted" rel="noopener noreferrer" target="_blank">here</a> &#x1F4AA;

We are not able to guarantee that the shipping carrier will be able to follow very specific requests when it comes to delivering your packages. When the package leaves our facility, the package is out of our direct control and even the carrier has to

Can I make special delivery requests?

Shipping & Delivery

Our Story

What sets Fuel Meals apart?

Where is Fuel Meals based?

How does Fuel's subscription work?

When will I get my first order?

Do meals arrive fresh or frozen?

Getting Started

Do you offer plans for people with special dietary requirements?

Where can I find the nutrition facts?

Do meals contain any preservatives?

How should I heat my meals?

Can I freeze my meals?

How long will meals be fresh after delivery?

Do you offer Keto meals?

Do you offer vegetarian or vegan meals?

Are meals individually sealed?

Can I customize my meal order with Fuel Meals, like having less sauce or sauces on the side?

Do I need to heat the brownies or muffins?

Menu & Meals

When is the deadline to make updates to my upcoming subscription?

What if my order arrives damaged?

What forms of payment do you accept?

How do I apply a discount code?

Can I edit or cancel my order?

Is there a minimum meal quantity for orders?

Is there a minimum order duration?

Can I place a single order or do I need a subscription?

What if I receive a different number of meals than I ordered from Fuel Meals?

Can I edit my order's shipping address?

Can I change or edit my first order?

Orders & Payments

When will I receive my meals?

Where do you ship?

How much does shipping cost?

Can you ship meals to my hotel?

How can I find my tracking number?

How do you keep your food fresh during delivery?

Is your packaging recyclable?

What happens if a FedEx holiday falls on a Monday?

How do I skip my next subscription order?

How do I cancel my subscription?

How do I change the delivery frequency of my subscription?

How do I edit the meals in my subscription?

What do I do if my account login code isn't working?

How do I reset my password?

How do I change my shipping address?

Manage My Subscription

What is your return policy?

What is your refund policy?

Returns & Refunds

How do I redeem my reward points?

Do my reward points expire?

My reward points aren't showing up, what do I do?

Do you have a referral program?

Loyalty & Rewards

Can I make special delivery requests?Updated a year ago